Hp plotter automatic cutter not working when printing pdf

Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more

Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.

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• Cutter not working properly

Cutter not working properly

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‎09-12-2018 11:43 AM

Hi, I have a problem with the cutter of my HP DesignJet 500, the carriage picks up the cutter and before it cuts the whole page it drops the cutter. This happens almost every time but in different positions. I have changed the cutter assembly twice but the problem persists.